Champion/customer relationship management software is a software platform that helps nonprofits manage their relationships with champions, volunteers, and other supporters. It can be used to track donations and involvement steps, manage events, and send out communications. Many CRMs allow leaders to pull reports and analyze their data in order to identify trends and track fundraising progress. Mission Increase recommends that organizations have a CRM, but recognizes that for some it could be cost-prohibitive. Many of our tools are designed to function in place of a CRM, or to highlight principles that can be applied toward reporting and tracking within a CRM.