Mission Increase uses both! We provide your Local Area Board with specifications for the computer you’ll need to use in fulfillment of your AD role. We know that some people have strong preferences, so we accommodate both Macs and PCs by using web-based software that’s compatible with either option.
To provide for all your IT support needs, Mission Increase has a standing contract with Heroic Technologies, a tech support firm in Portland and San Jose. These knowledgable and experienced folks are standing by should you need help with your laptop, phone, or with using Microsoft 365 products, like Word, OneDrive, PowerPoint, Excel, etc.
To set up a support ticket with Heroic, you can:
Helpdesk hours are 9AM-5PM Pacific
Heroic has installed software on our systems that monitors your email inbox to filter out spam and other malicious incoming email. From time to time, you will receive a digest of emails that have been blocked by Heroic’s filters. This is for your information. Should you see any legitimate email in the digest, there’s a button that allows you to notify the filters to allow email from that sender in the future.
We work hard to be a data-driven service to nonprofit organizations. Mission Increase collects as much info as we can about the nonprofits we serve so that we can understand and measure their health and progress toward outcomes. To collect, organize, and analyze this data, Mission Increase has our own proprietary database called GrowthTrack. GrowthTrack serves as Mission Increase’s central hub for:
GrowthTrack is built and maintained by Mission Increase’s Software Development Team. Karla Roe will train you in how to use GrowthTrack, and will be your point of contact should you have any questions or need help!
Visit GrowthTrack at https://admin.mif.org
Learn is Mission Increase’s Learning Management System. It’s one way we provide learning content to Ministry Leaders. Currently, two main types of content are provided through Learn:
Access Learn at https://learn.missionincrease.org
Mission Increase uses Microsoft365 services. This means that we rely heavily on Microsoft Teams for a variety of functions:
To help orient Mission Increase staff in Teams, we maintain a “How to Use Teams” channel in Teams, which includes a user guide, tips and tricks, and answers to frequently-asked questions.
Our brand is our reputation. It is how we present ourselves and how we are perceived by others. The MI brand standards have been established to ensure we present ourselves consistently to our audiences.
Review the following Brand Resources and complete the font check.
Learn more about the MI brand and design specifics regarding logos, fonts, colors, images, and more.
All MI community and cause-centered logos are available for download in various file formats.
Likely, Heroic has already installed the MI Fonts. If not, below is list of downloadable zip files of all MI fonts.
Please reach out if you need assistance with using or installing these fonts.
Need something else? Use this form to request projects from our Creative Director, Bo Lane.
To ensure that the MI Fonts are installed on your computer, download this font test file. Take a screen shot of the Word doc and send it to Katie.